Privacy Policy
Last updated 4 October 2026
This page describes what ReelsCashGen collects, why we are allowed to, who else sees it, and how long it is kept. It is written to match what the service actually does rather than to cover every eventuality, so where it is specific, it is meant to be.
1. Who we are
ReelsCashGen is operated by TODO — LEGAL ENTITY NAME, TODO — REGISTERED ADDRESS, TODO — COUNTRY OF INCORPORATION. We are the controller of the personal data described here. Write to us at TODO — CONTACT EMAIL.
Representative in the EU and UK: TODO — EU/UK REPRESENTATIVE, OR 'none appointed'.
2. What we collect
Your account. You sign in with Google. From that we receive your email address, your name and your profile picture, and we store them so the account is yours next time. We never see your Google password, and we ask Google for nothing beyond your basic profile.
What you create. The niche you describe, any sample script you paste, the settings you choose, any background music you upload, and everything the service makes from them: subtopics, scripts, generated images and finished videos.
Billing. Payment is handled by Stripe on its own pages. We never receive or store your card number. We keep the identifier Stripe gives us for your customer record, your email, and the state of your subscription. Stripe holds the rest, under its own privacy policy.
Connected social accounts. If you connect TikTok, Instagram or YouTube, the authorisation is held by our publishing partner, Zernio. We never receive your platform password or access token, and we cannot read those accounts beyond publishing what you asked us to publish.
Technical data. Ordinary server logs — IP address, time, the page or endpoint requested, and errors — kept by the platforms that run the site.
We do not collect special category data (health, beliefs, biometrics and so on) and ask you not to put any into a niche description or script.
3. Why we are allowed to (legal bases)
Under the UK and EU GDPR every use of personal data needs a lawful basis. Ours:
| What we do | With what | Basis |
|---|---|---|
| Creating and running your account | Email, name, profile picture, user id | Performance of the contract with you |
| Producing videos from what you enter | Niche description, sample script, settings, scripts, images, videos | Performance of the contract with you |
| Taking payment and issuing invoices | Email, billing address, tax id, subscription state | Performance of the contract, and legal obligation for tax records |
| Publishing to your connected accounts | The finished video, its caption, the account connection | Performance of the contract, at your instruction |
| Keeping the service secure and working | Server logs, including IP address, and error reports | Our legitimate interest in a service that stays up and is not abused |
| Answering you when you write to us | Your message and email address | Our legitimate interest in supporting customers |
Where we rely on legitimate interests you can object — see section 9 — and we will stop unless we have compelling grounds not to. We rely on your consent for one thing only: analytics (section 13). You can withdraw it at any time from “Cookie settings” at the bottom of every page.
4. What we do not do
There is no advertising and no advertising tracking on this site. Analytics runs only if you accept it, and is used only to understand and improve the product — never for ads, and never shared with advertising networks. We do not sell personal information, we do not share it for cross-context behavioural advertising, and we have never done either. Under California law that means there is nothing to opt out of, and we say so plainly rather than publishing a “Do Not Sell” link that does nothing.
We do not train models on your material. Your scripts, images and videos are sent to the providers in section 6 to produce your video, and for nothing else.
What we cannot promise on your behalf: each provider processes your text under its own terms. We choose providers whose terms exclude training on API content, and we will change a provider that changes that, but the arrangement is theirs. If this matters to you, section 6 names every one of them so you can read their terms.
5. Where your videos are stored, and who can reach them
Finished videos are stored with Cloudflare R2 and served from a public address that is not listed anywhere and cannot be guessed: each one contains a random 128-bit identifier. Anyone you give that link to can open the video, and it works without signing in — which is what lets a video play in your browser and be handed to the platforms you publish to.
In practice: treat a video link like an unlisted link, not like a private file. If you need genuinely private storage, tell us before you rely on it.
6. Who else processes your data
Producing a video means sending parts of it to specialist providers. These are all of them. We remain responsible for your data while they hold it, and each is bound by a data processing agreement.
| Provider | Why | What it receives |
|---|---|---|
| Supabase | Accounts, sign-in and the product database | Email address, name and profile picture from Google; your series, scripts and episode records |
| Stripe | Subscriptions and payment | Email, billing address, tax id and payment details — entered on Stripe's own pages. We never receive or store card numbers. |
| Cloudflare (R2) | Storing finished videos | The video files produced for you |
| kie.ai | Writing scripts and choosing subtopics | The niche description and sample script you provide, and text derived from them |
| Replicate | Generating the images in a video | Scene descriptions derived from your script |
| ElevenLabs / Fish Audio / Microsoft (edge-tts) | Turning a script into a voiceover | The script text to be spoken |
| Pexels | Stock footage for series that use it | Search terms derived from your script. No personal data. |
| Zernio | Publishing to TikTok, Instagram and YouTube | The finished video and its caption, plus the connection to your social account. Zernio holds the platform authorisation; we never receive your platform password or access token. |
| PostHog (EU) | Product analytics, with your consent | Pages viewed and actions in the product, device and browser details, approximate location from IP address, and your internal user id once signed in |
| Amplitude | Product analytics, with your consent | Pages viewed and actions in the product, device and browser details, approximate location from IP address, and your internal user id once signed in |
| Google (Google Analytics 4) | Website analytics, with your consent; advertising features off | Pages viewed and actions on the site, device and browser details, approximate location from IP address, and your internal user id once signed in |
| GrowthBook | Feature flags and A/B tests, with your consent | A random visitor id, and whether you are signed in |
| Vercel and Railway | Running the website and the generation service | Requests to the site, including IP address, in ordinary server logs |
We will update this list before adding a provider that receives personal data, and the date at the top of the page changes with it.
7. Sending data outside the UK and EU
Most of these providers are in the United States, so using the service transfers your information there. Where we or a provider move personal data out of the UK or EEA we rely on the European Commission's Standard Contractual Clauses and the UK Addendum, or on an adequacy decision where one covers the provider.
You can ask us for a copy of the safeguards that apply to a particular transfer.
8. How long we keep things
| What | How long |
|---|---|
| Finished videos | While you subscribe, and for 30 days after your subscription ends. Then the files are deleted. |
| Series, scripts and episode history | Until you delete the series or your account. |
| Account details | Until you ask us to delete the account. |
| Analytics events (only if you accepted analytics) | Up to 14 months, then deleted. Deleting your account does not remove them sooner. |
| Invoices and payment records | As long as tax and accounting law requires, typically six to seven years, whatever else is deleted. |
| Server logs | Short-lived, and no longer than 90 days. |
| Support email | Up to two years after the conversation ends. |
9. Your rights
Wherever you are, you can ask us to give you a copy of what we hold about you, correct it, delete it, or export it in a portable form. If you are in the UK or EEA you can also object to processing based on legitimate interests, ask us to restrict processing while a dispute is resolved, and withdraw consent where we ever rely on it.
If you are in California you have the right to know what we collect and why, to delete it, to correct it, and not to be treated worse for asking. As section 4 says, we do not sell or share personal information, so there is no opt-out to exercise. An authorised agent may act for you with written proof.
How to ask: write to TODO — CONTACT EMAIL from the address you signed up with. If we cannot tell it is you from that, we will ask for something more before acting — handing an account's data to the wrong person is the failure a verification step exists to prevent. We answer within 30 days and will tell you if we need longer.
Deleting your account in Settings deletes your series, scripts, stored videos and login at once, and disconnects your social accounts. It does not cancel a subscription: cancel it in Billing to stop payments. Payment records stay with our payment provider, and analytics are kept as described in section 8. Anything already published to TikTok, Instagram or YouTube stays there: it is on your own account and only you can take it down.
If you are unhappy with how we handled a request you can complain to your data protection authority — the ICO in the UK, or your national authority in the EEA — and we would rather you told us first.
10. California residents
This section is the notice required by the California Consumer Privacy Act as amended by the CPRA. It describes the same practices as the rest of this page, against California's own categories.
What we collect, and why. In the last twelve months we have collected the following categories. We collect them from you directly, from Google when you sign in, and from Stripe when you pay.
| Category | What, specifically | Business purpose |
|---|---|---|
| A. Identifiers | Name, email address, account id, IP address | Running your account, security, contacting you |
| B. Customer records (Civ. Code §1798.80(e)) | Billing address and tax id, held by Stripe; we hold no card number | Taking payment, invoicing, tax records |
| C. Protected classifications | Not collected | — |
| D. Commercial information | Your plan, subscription history, what you generated | Providing the service, enforcing plan allowances |
| E. Biometric information | Not collected | — |
| F. Internet or network activity | Server logs: requests, timestamps, errors | Keeping the service up and unabused |
| G. Geolocation data | Approximate country only, inferred from IP address | Security, and charging the right tax |
| H. Audio, visual and similar information | The voiceovers generated for you, background music you upload, and the videos produced | Producing and storing your videos, and publishing them if you ask |
| I. Professional or employment information | Not collected | — |
| J. Education information | Not collected | — |
| K. Inferences drawn to create a profile | Not collected — we do not profile you | — |
| L. Sensitive personal information | Not collected | — so there is no right to limit its use to exercise |
Disclosure for a business purpose. We disclose categories A, B, D, F, G and H to the service providers listed in section 6, only so they can perform the work described there. Each is contractually barred from using your data for its own purposes.
We do not sell or share personal information as those words are defined in the CCPA, and we have not in the preceding twelve months. We do not sell or share the personal information of anyone under 16. There is therefore no “Do Not Sell or Share My Personal Information” mechanism to offer, and we would rather say that than publish a link that does nothing.
Sensitive personal information. We do not collect any, so the right to limit its use and disclosure does not arise.
How long we keep each category is set out in section 8. Where a category has no fixed period we keep it for as long as your account exists and delete it with the account.
Your California rights: to know what we collect, use and disclose; to delete it; to correct it; and not to be discriminated against for asking — we will not deny service, charge a different price or give a lower quality of service because you exercised a right. Exercise them by writing to TODO — CONTACT EMAIL, as described in section 9. An authorised agent may act for you with written permission, and we will ask you to confirm it directly.
Shine the Light (Civ. Code §1798.83): we do not disclose personal information to third parties for their own direct marketing, so there is nothing to request under it.
11. Other US states
If you live in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana or another state with a comprehensive privacy law, you have broadly the rights in section 9: to confirm whether we process your data, to get a copy, to correct it, to delete it, and to opt out of targeted advertising, sale, and profiling with legal effects — none of which we do.
Appeals. Several of these laws give you the right to appeal a refused request, and we honour it everywhere rather than only where it is required. If we turn a request down, reply to our answer and say you are appealing. A different person reviews it and responds within 45 days with the reasons. If we refuse again, you may complain to your state attorney general, and we will tell you how.
Nevada: we do not sell covered information, and would not without your consent.
12. Automated decisions
The service generates content automatically, which is the product. It does not make automated decisions that produce legal or similarly significant effects about you — no automated pricing based on your behaviour, no automated refusal of service, no profiling. A suspension under the terms is a decision a person takes.
14. Security
Data is encrypted in transit. The database is not reachable from the public internet without credentials, and access to production systems is limited to people who need it. Payment card data never reaches our systems at all — it goes straight to Stripe.
No system is perfectly secure, and we will not pretend otherwise. If a breach affects your personal data we will notify the relevant authority within 72 hours where the law requires it, and tell you directly when the risk to you is high.
15. Children
The service is not for people under 18, we do not knowingly collect their information, and we will delete an account we learn belongs to one.
16. Other sites
Publishing takes your videos to platforms with their own privacy policies, and paying takes you to Stripe's pages. What those companies do with data you give them directly is governed by their policies, not this one.
17. Changes
If we change this page we will update the date at the top. If a change materially reduces your rights or widens what we do with your data, we will email you before it takes effect.
Questions about this page: TODO — CONTACT EMAIL · TODO — LEGAL ENTITY NAME · TODO — REGISTERED ADDRESS